TERMs & CONDITIONs

Cancellation & Refund - Policy

100% of refund:

If you wish to cancel your reservation within 24 hours of making the booking.

If you have to cancel your reservation within 90 days before your stay.

 

 

50% of refund:

​If you have to cancel your reservation within 30 days before your stay

 

 

0% of refund:

​If you have to cancel your reservation 30 days before your stay.

if guests arrive and decide to leave early, the nights not spent are not refunded.

In case of a no-show, the night not spent are not refunded.

these policies refer to bookings made through the website.

other rates or conditions may be available based on channel, special offer, or particular needs.

contact us if the conditions do not perfectly suit your needs and we'll certainly find a deal!

Advance & Balance - Policy

50 % of the total amount will be charged after booking as the advance for booking confirmation.

the remaining 50% may be paid before or during check-in, using:

- cash

- bank transfer

- credit/debit card

- pay-pal

the advance will be refunded or may not be refunded according to the cancellation & refund policy.

Payment & Fees - Policy

by BANK TRANSFER or CASH:

If you pay the balance of the RESERVATION before check-in: no charges are requested

If you pay the balance of the RESERVATION after check-in:  no charges are requested

If you pay the balance of the EXTRA SERVICES before check-in: no charges are requested

If you pay the balance of the EXTRA SERVICES before check-out: no charges are requested

by CREDIT/DEBIT CARD:

If you pay the balance of the RESERVATION before check-in: no charges are requested

If you pay the balance of the RESERVATION after check-in:  there is a 3% fee

If you pay the balance of the EXTRA SERVICES before check-in: no charges are requested

If you pay the balance of the EXTRA SERVICES before check-out: there is a 3% fee

by PAY-PAL:

If you pay the balance of the RESERVATION before check-in: no charges are requested

If you pay the balance of the RESERVATION after check-in:  there is a 4% fee

If you pay the balance of the EXTRA SERVICES before check-in: there is a 4% fee

If you pay the balance of the EXTRA SERVICES before check-out: there is a 4% fee

 

these policies refer to bookings made through the website or to refer to extra services purchased during the stay.

other rates or conditions may be available based on channel, special offer, or particular needs.

Services ON Request

please note that if guests want to take advantage of:

free services

baby cot, pets stay, kitchen use, laundry, early or late check-in, change of bed linen...

extra services

extra breakfast, bike rent, extra single bed, extra room, garage, or any other extra service

 

these must be requested prior to the reservation or before check-in in order to prevent misunderstandings.

 

GUEST SHALL BEHAVE WITH RESPECT TOWARDS THE OTHER GUESTS AND B&B STAFF

AND SHALL BE HELD THE RESPONSIBILITIES FOR THEIR OWN WITHIN THE B&B DURING THEIR STAY IN AND OUTSIDE THE B&B